Enterprise CSM; French-Speaking | Hybrid Remote
Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listed on 2026-06-12
Cape Town, 7100, South Africa
Listing for:
Meltwater
Full Time, Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Meltwater in Cape Town is seeking a Customer Success Specialist fluent in French to enhance customer experience. This hybrid role involves managing a portfolio of Enterprise Premium Support clients while collaborating with the Program Manager and Sales to meet client needs.
The ideal candidate has a Bachelor’s degree and 1+ years in B2B client support, strong analytical skills, and excellent communication abilities in both English and French. Benefits include flexible PTO, health coverage, and a supportive work environment.
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