More jobs:
Operations Officer; Invoicing
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-06-12
Singapore
Listing for:
TOHO SINGAPORE PTE. LTD.
Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Job Responsibilities
- Timely and accurately data entry of daily sales order receives via Sales Representative, Email and phone call.
- Timely and accurate update and acknowledgement of change of ordering details and shared the update information to respective department.
- Timely liaise with Sales Representative with regards to customer’s order, stock level and sales enquiries.
- Timely resolve customer feedback / complaints and provide reservice recovery within 24 hrs.
- Prepare the delivery packing documentation such as barcode, sticker as per customer's requirement.
- Documentation for daily invoices as per SOPs.
- Other ad‑hoc duties as assigned by Reporting Line Manager.
- Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, any field;
- Candidate possess minimum 1 year of Clerical/Administrative Support, Customer Service or equivalent;
- Candidate with experience in Food Trading industry will add advantage;
- Required Language:
Bilingual (able to communicate with non-English speaking customer) - Proficiency in MS Office is essential;
- Detailed in data work entry;
- Able to work independently with minimum supervision;
- Team Player Customer service oriented, good interpersonal and communication skill;
- Proactive in process improvement and problem solving;
- Able to start work within short notice.
- 5.5 days with alternate Saturday off. (Willing to work on Sunday Shift
- Work From Home)
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