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Generalist Adviser - Welfare, Debt Remote

Remote / Online - Candidates ideally in
England, UK
Listing for: Citizens Advice BANES
Part Time, Contract, Remote/Work from Home position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Generalist Adviser - Welfare, Debt & Housing (Remote)

Citizens Advice BANES is seeking a highly motivated Generalist Caseworker to join their specialist team, working 3 days a week under a fixed-term contract until 31 March 2027. This role focuses on providing information, advice, and casework in areas such as welfare benefits, debt, and housing.

Applicants must have recent client advising experience. The position requires travel to multiple locations and the ability to work remotely, ensuring a confidential workspace. We encourage applications from diverse backgrounds to enhance our team.

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