Remote Head of Customer Success & Strategy
Remote / Online - Candidates ideally in
Ottawa, Ontario, Canada
Listing for:
Kinsta®
Remote/Work from Home
position
Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading managed Word Press hosting provider is seeking a Head of Customer Success to shape its customer success strategy. The role involves overseeing initiatives to improve
customer satisfaction, adoption, retention, and expansion. The ideal candidate will demonstrate leadership in customer success management, a strong background in
strategic planning, and
communication skills. This position provides a flexible, remote-first environment and a
supportive team culture, emphasizing
personal growth and proactive teamwork.
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