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Job Description & How to Apply Below
This role focuses on fostering a collaborative team culture at Neo, a financial institution that emphasizes value through every customer interaction. We're seeking someone with over a year of customer-facing experience and a strong problem-solving mindset. Flexibility in your schedule is essential, as you'll need to work at least 25 hours a week, including a minimum of 6 hours on weekends.
Key Responsibilities:
• Provide exceptional customer support in both English and French
• Resolve customer inquiries effectively and efficiently
• Collaborate with teammates to uphold service excellence
• Adapt to evolving technologies and processes
• Achieve performance and productivity targets
Requirements:
• 1+ year of experience in customer service
• Excellent problem-solving abilities
• Passion for innovation and learning
• Ability to work flexible hours on weekends
• Comfort with change and growth opportunities
Be part of a collaborative environment that values customer interactions at Neo.
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