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Customer Engagement Specialist – Retirement Solutions; Remote

Remote / Online - Candidates ideally in
England, UK
Listing for: Key Group
Full Time, Remote/Work from Home position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Engagement Specialist – Retirement Solutions (Remote)

Key Group in Preston is looking for CET Agents focused on engaging customers through inbound and outbound calls. This role involves discussing available services and booking appointments for Advisers while ensuring compliance and quality metrics are met.

The ideal candidate will have a strong background in customer engagement, preferably in a financial services environment, and a proven track record of achieving targets. Working hours are 9am - 5:30pm, with one late shift and option to work from home.

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