Collection Agent at Englobe

Position: Collection Agent at Englobe - Hybrid Role
Join Englobe as a Collection Agent, contributing to diverse projects while engaging with clients in a hybrid work setting. Utilize your communication and problem-solving skills in this impactful role.

As a Collection Agent at Englobe, you will manage client accounts, monitor overdue payments, and maintain detailed records.

Your role involves communicating with debtors through various channels and resolving inquiries related to account balances. Collaboration with team members on payment arrangements and participation in operations meetings are key components of this temporary position.

Key Responsibilities:

• Monitor and maintain accurate client account records

• Notify debtors of overdue payments via phone, mail, and email

• Provide account reconciliations to customer inquiries

• Trace debtors and establish payment arrangements

• Prepare reports related to collection activities

Requirements:

• 2 to 5 years of relevant experience

• High School Diploma or equivalent

• Strong communication and interpersonal skills

• Problem-solving skills and comfort in structured environments

• Ability to meet performance targets

Support Englobe's mission by leveraging your collection skills in a collaborative environment.
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