Work From Home Benefits Consultant
Remote / Online - Candidates ideally in
Ottawa, Ontario, Canada
Listed on 2026-06-13
Ottawa, Ontario, Canada
Listing for:
American Income Life Insurance Company
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
In this position, you will manage customer inquiries, distribute benefits materials, and assess eligibility for coverage options. You'll be responsible for crafting and explaining individualized policy solutions through a comprehensive Needs Analysis, fostering lasting client relationships as you advocate for their best interests.
Key Responsibilities:
• Distribute benefit materials and check client eligibility
• Handle customer service calls efficiently and effectively
• Respond to coverage requests while representing clients' interests
• Create tailored policies using our Needs Analysis system
• Learning from management about new offerings to enhance service
Requirements:
• Availability for complete remote work
• Strong customer engagement and service aptitude
• Desire for professional development and learning
• Excellent verbal and written communication skills
• Ability to handle phone-based interactions smoothly
Step into a fulfilling remote career as a Benefits Consultant with American Income Life, positively impacting working families.
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