Client Support Advisor Remote

Empower families with protection as a Client Support Advisor working remotely. Help clients navigate their benefits programs and build lasting relationships.
In this client-focused position, you will connect with families looking for clear guidance on their permanent benefits options.

Your role includes providing comprehensive explanations, assisting with documentation, and ensuring professional follow-up. Enhancing service quality through teamwork is a critical part of this job.

Key Responsibilities:

• Present clear benefit options in virtual Zoom meetings

• Assist clients with accurate enrollment documentation

• Build enduring client relationships proactively

• Follow up with clients in a professional manner

• Collaborate with the team to improve overall service
Requirements:

• Must work legally in Canada

• Job requires a high school diploma or equivalent

• Customer service or client-facing experience preferred

• Excellent communication and detail-oriented skills needed

• Positive attitude with comfort in digital environments
Make a real impact by supporting families and guiding them through their benefit solutions within a supportive remote team.
#J-18808-Ljbffr