Remote Client Service Representative in Services

Position: Remote Opportunity for Client Service Representative in Benefit Services
Enhance client connections as a remote Client Service Representative. Deliver clear explanations of benefit options, maintain relationships, and ensure meticulous documentation within a purposeful organization.
In this role, you will support unions and associations by providing essential benefits information. With a year or more in customer support, your sound communication abilities will aid in maintaining compliance while collaborating to enhance client service.

Key Responsibilities:

• Deliver clear benefit explanations through Zoom

• Maintain accurate and compliant client documentation

• Cultivate long-term client relationships through follow-ups

• Collaborate with the team to improve service delivery
Requirements:

• Legally authorized to work in Canada

• High school diploma or equivalent; post-secondary a plus

• At least 1 year in customer support or related roles

• Strong communication and organizational skills

• Adaptable with a detail-oriented problem-solving approach
Join us to support families and grow within a positive, values-driven culture.
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