Bilingual Remote Customer Service Agent

Elevate your career as a Bilingual Remote Customer Service Agent with Franchise Owners Ottawa Ltd., supporting Pizza Pizza from the comfort of your home. Engage with customers, resolve concerns, and process orders efficiently.

This part-time position invites energetic candidates fluent in both French and English to join the team. You will be responsible for greeting customers, providing accurate information, and meeting performance targets. It's essential to be self-motivated and possess strong communication skills while delivering outstanding service to Pizza Pizza's valued customers.

Key Responsibilities:

• Respond positively to all incoming customer calls

• Process orders accurately and efficiently

• Provide information and answer general inquiries

• Resolve customer issues in a timely manner

• Meet monthly performance targets for call quality

Requirements:

• Bilingual in French and English, written and spoken

• Strong verbal and written communication abilities

• Positive attitude with high energy

• Experience working remotely is an asset

• Flexible availability for various shifts

Strive for success in delivering exceptional service as a Bilingual Customer Service Agent for Pizza Pizza.
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