Customer Service Claims Specialist - Bilingual; English/French
Remote / Online - Candidates ideally in
Bowmanville, Oshawa, Ontario, Canada
Listed on 2026-06-14
Bowmanville, Oshawa, Ontario, Canada
Listing for:
Phoenix AMD International Inc.
Full Time, Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, French Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Location: Bowmanville
IMMEDIATE OPPORTUNITY AVAILABLE
Bilingual (English-French) Customer Service Claims Specialist:
Work from Home-anywhere in Canada.
Monday to Friday, 9am to 5pm EST (40 hrs).
Responsibilities
Check in / communicate with customers to help resolve their claim/issues.
Address and close open claims efficiently and in a time sensitive manner.
Accurately and efficiently record required data in claims database.
Build trust with retailers and consumers by resolving issues in a timely manner.
Ideal Candidate
Bilingual - French & English.
Comfort/experience with Outlook and Excel would be beneficial.
Great communicator who’s proficient in problem solving.
Willingness to learn.
Performance driven.
Resourceful.
Ability to adapt quickly with great time management skills.
Organized to meet deadlines & work well under pressure.
Empathetic & patient with a passion for helping people.
Amazing attention to detail.
Thriving in a fast-paced fun environment and can put yourself in the customers shoes.
Training will be provided.
Job Types: Full-time, Permanent.
Pay: $45,000.00-$47,000.00 per year.
Benefits
Company events.
Dental care.
Extended health care.
Life insurance.
Paid time off.
Profit sharing.
Store discount.
Vision care.
Work from home.
Schedule
8 hour shift.
Monday to Friday.
Education
Secondary School (preferred).
Experience
Call center: 1 year (preferred).
Customer service: 1 year (preferred).
Language
French (required).
Work Location
Remote.
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