Customer-Focused Support Representative at GFS

Enhance customer relationships with Gordon Food Service as a Customer-Focused Support Representative in Ajax. Engage in order management and service excellence in a hybrid work setting.

This position focuses on facilitating communication between customers and District Sales Representatives. You'll play a pivotal role in ensuring customer satisfaction by processing orders and handling inquiries via phone and email. The hybrid model offers an opportunity to be actively involved in both in-office and remote work, fostering strong team dynamics.

Key Responsibilities:

• Take and process customer orders through various channels

• Maintain records of customer interactions and complaints

• Provide event support for larger sales initiatives

• Collaborate with colleagues across departments

• Stay updated on product offerings and market trends

Requirements:

• Exceptional customer service and multitasking abilities

• Proficient in data entry and Microsoft software

• Strong verbal and written communication skills

• Self-motivated with a collaborative spirit

• Prior experience in sales support advantageous

Join Gordon Food Service to leverage your skills in this impactful support role.
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