Customer-Focused Support Representative at GFS
Remote / Online - Candidates ideally in
Ajax, Ontario, Canada
Listed on 2026-06-15
Ajax, Ontario, Canada
Listing for:
Intercity Packers Ltd.
Remote/Work from Home
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
This position focuses on facilitating communication between customers and District Sales Representatives. You'll play a pivotal role in ensuring customer satisfaction by processing orders and handling inquiries via phone and email. The hybrid model offers an opportunity to be actively involved in both in-office and remote work, fostering strong team dynamics.
Key Responsibilities:
• Take and process customer orders through various channels
• Maintain records of customer interactions and complaints
• Provide event support for larger sales initiatives
• Collaborate with colleagues across departments
• Stay updated on product offerings and market trends
Requirements:
• Exceptional customer service and multitasking abilities
• Proficient in data entry and Microsoft software
• Strong verbal and written communication skills
• Self-motivated with a collaborative spirit
• Prior experience in sales support advantageous
Join Gordon Food Service to leverage your skills in this impactful support role.
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