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Complaints Advocate - Hybrid​/Remote

Remote / Online - Candidates ideally in
Limpsfield, Oxted, Surrey County, RH8, England, UK
Listing for: Tandridge District Council
Full Time, Remote/Work from Home position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Housing Complaints Advocate - Hybrid/Remote
Location: Limpsfield

Tandridge District Council is looking for a Complaints Officer to ensure housing complaints from tenants and leaseholders are handled fairly and quickly. This key role involves resolving issues and enhancing services to ensure residents feel supported throughout the process.

The ideal candidate will have experience in complaints handling, particularly within housing or local authority settings, along with strong communication skills. A proactive approach and good judgement are essential for improving service delivery and managing a busy workload.

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