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Remote Customer Success Associate - SaaS Onboarding
Remote / Online - Candidates ideally in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-06-15
Swansea, Swansea County, SA1, Wales, UK
Listing for:
Vestd Ltd
Remote/Work from Home
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Vestd Ltd is seeking a Customer Success Associate for its Scale team in the UK. You'll guide founders through complex SaaS onboarding, ensuring they confidently use the platform and build long-term relationships. This remote-first role involves accurate support for customer share scheme setups and identifying opportunities for growth.
Candidates should possess strong communication skills, at least 2 years in SaaS customer success, and the ability to work independently. We offer a flexible environment, share options post-qualifying period, private medical insurance, and 25 days of annual leave.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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