Client Service Representative Remote

Overview

Learn more about the gig:
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Universal Call Center Rep:
Sales representatives trained to excel in selling and handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

Earn $21.50 CAD per hour. Work a minimum of 20 hours per week. You can work more hours if you would like.

You must work a minimum of 20 hours per week from Monday to Sunday (including Holidays), between 7AM and 8PM MST. Set your own flexible schedule between Monday‑Friday: 7:30am‑11pm EST (Peak: 9am‑4pm EST). Saturday: 7:30am‑8pm EST (Peak: 7:30‑8pm EST). Sunday: 9am‑8pm EST (Peak: 11am‑3pm EST). Handle customer interactions through various channels, including phone, email, text message, and others.

• Comprehensive Customer Assistance:
  Address a broad spectrum of customer needs, from booking an appointment to general inquiries.
• Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
• Quickly evaluate customer needs and provide efficient and effective options, demonstrating flexibility and adaptability in handling diverse customer requests.

• At least 1 year of sales experience (required).
• Solid verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the operating/peak hours stated above.
• Strong verbal and written communicator.

Paid $21.50 CAD per hour. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 Live Xchange Service Fee).