Remote Bilingual Travel Consultant

Position: Remote Bilingual Travel Consultant Role
Location: Quebec

Join American Express as a Remote Bilingual Travel Consultant, where your expertise will help shape unforgettable travel journeys for Premium Card Members. This role requires strong multitasking and communication skills in both French and English.

As a Travel and Concierge Consultant, you’ll assist clients in planning and enjoying unique travel experiences.

Your role is vital in delivering innovative solutions that leave a lasting impression. You will communicate across multiple platforms, managing inquiries efficiently while working in a flexible schedule environment.

Key Responsibilities:

• Help customers plan outstanding trips and experiences

• Provide innovative travel solutions to enhance satisfaction

• Leverage travel knowledge to enrich client interactions

• Manage inquiries via chat, email, and voice channels

• Adapt to a flexible working schedule, including nights

Requirements:

• Proficient in travel geography and industry knowledge

• Fluent in written and spoken French and English

• Ability to maintain composure under pressure

• Competent multitasking and time management skills

• Previous sales experience with consultative abilities

Create memorable travel moments with American Express and elevate your career potential.
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