Guest Service Agent Remote Lodge La Loche, SK

Requisition #:

Location:

La Loche, SK, CA, TBD

Career Area:
Hourly & Seasonal

ARAMARK Remote Workplace Services are hiring a Guest Service Associate for a remote lodge near La Loche, SK. The Guest Service Associate is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, acting as a point of reference for guests who need information and resolving or escalating any guest concerns or issues. Responsible for oversight or delegation of responsibilities within the guest services operation.

• Comprehensive benefit packages are offered
• Transportation is provided to site
• Rotations are 14 days on / 14 days off

Please note all candidates considered for hire will be required to successfully pass a pre‑employment Drug and Alcohol test and a criminal background check.

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answer phone calls and emails and deliver messages as needed
• Maintain excellent customer service and positive attitude toward guest, customers, clients, co‑workers, etc.
• Coordinate resolution of guest concerns
• Communicate closely with all departments to ensure a seamless guest experience

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

Accommodations for job applicants with disabilities are available upon request.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.