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Remote Head of Customer Success & Growth

Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listing for: Xero
Remote/Work from Home position
Listed on 2026-06-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Xero is looking for a Customer Success Leader to manage a team in the Greater London area. You will ensure customers gain value from Planday, improve their experience, and maintain strong partnerships. The ideal candidate should possess over 5 years of experience in customer success, effectively lead teams, and demonstrate strong stakeholder management skills.

The role emphasizes retention, growth, and providing significant impacts for businesses. Join us to make shift work more human while enjoying a healthy work-life balance and contributing to a greater purpose.

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