Remote Billing and Sales Representative

Take your customer service skills to new heights with Dependable

IT as a Remote Billing and Sales Representative. Support subscribers by addressing billing concerns and maximizing sales opportunities from home or in-office.

As part of our supportive team, you will manage inquiries from Internet, Digital Phone, and Cable TV subscribers, focusing on resolving billing issues while identifying sales potential. Dependable

IT values growth and continual improvement, creating an atmosphere that encourages shared success. Ideal candidates are driven to enhance their skills and are committed to providing outstanding service.

Key Responsibilities:

• Answer calls promptly, providing exceptional service

• Clarify billing charges and assist with payments

• Seize every chance to upsell during customer interactions

• Demonstrate patience and active listening skills

• Meet key performance metrics for quality and satisfaction

Requirements:

• At least 1 year of experience in customer service

• Excellent attendance and reliability are critical

• Proficient in phone communication and technology

• Ability to handle multiple applications simultaneously

• Must be flexible with availability from 8am to 9:30pm

Join the Dependable

IT team and drive your sales and customer service career forward from home!
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