Client Service Representative Remote

Universal Call Center Rep

We take great pride in providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet.

• Assist customers in understanding the Junkluggers service and schedule.
• Handle customer interactions through phone, email, text message, and other channels.
• Address a broad spectrum of customer needs, from booking appointments to general inquiries.
• Communicate directly with customers regarding scheduling, rescheduling, cancellation, and future service requests.
• Quickly evaluate customer needs and provide efficient, flexible options.

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week during the specified operating/peak hours.
• Ability to build a flexible schedule from available business hours, Monday to Sunday (including holidays).
• Commitment to collaboration, accountability, and integrity.

Paid $21.50 CAD per hour. Fees apply: $2.00 per hour Marketplace Licensing Fee and $1.00 Live Xchange Service Fee.

Build your own schedule from available hours of business. Minimum 20 hours per week. Schedule includes:
Monday‑Friday: 7:30am‑11pm EST (Peak: 9am‑4pm EST);
Saturday: 7:30am‑8pm EST;
Sunday: 9am‑8pm EST (Peak: 11am‑3pm EST).