Lifestyle Manager - Arabic Speaking Job Toronto Ontario Canada,Customer Service/HelpDesk

Position: Premium Travel Lifestyle Manager - Arabic Speaking

Design world‑class luxury travel for high‑net‑worth Arabic‑speaking clients.

As a Premium Travel Lifestyle Manager
, you will be the trusted travel partner for a select group of premium clients, delivering highly personalized, discreet, and seamless luxury travel experiences. Acting as the single point of contact, you will build deep relationships, anticipate needs, and curate bespoke travel solutions across global destinations
.

This role is ideal for an experienced luxury travel professional who thrives on excellence, cultural nuance, and delivering exceptional service to affluent clientele.

What you will be doing

High‑Net‑Worth Client Service - Serve as the dedicated travel partner for a portfolio of high‑net‑worth clients
, delivering highly personalized, discreet service. Act as the single point of contact, building trusted, long‑term client relationships.

Luxury Travel Design & Bookings - Design and manage bespoke luxury travel itineraries across global destinations. Handle complex requests, changes, and issues with efficiency and discretion. Maintain accurate, real‑time system updates and booking documentation.

Arabic‑Speaking Market Focus - Deliver professional service in Arabic and English
, with strong cultural awareness. Apply a strong understanding of Middle Eastern cultural norms
, privacy expectations, and travel preferences.

Global Destination Expertise - Advise on premium destinations, luxury hotels, private experiences, and halal‑friendly travel options. Proactively identify opportunities to upsell and cross‑sell additional services.

Supplier & Commercial Management - Negotiate and manage bookings with airlines, hotels, DMCs, and luxury travel partners. Secure VIP benefits and exclusive access through strong supplier relationships.

Collaboration & Quality - Collaborate with internal teams to deliver seamless end‑to‑end member experiences. Ensure all travel arrangements meet regulatory, compliance, and quality standards. Promote Ten’s wider lifestyle services by identifying opportunities for cross‑service referrals.

Requirements

What We’re Looking For

Experience

Minimum 3+ years’ experience in luxury leisure travel, concierge, or tour operating

Proven experience creating tailor‑made itineraries for high‑net‑worth clients

Strong background in flight‑inclusive travel and GDS systems (Amadeus preferred)

Experience negotiating with premium suppliers and managing complex bookings

Skills & Knowledge

Fluent in Arabic and English (professional working proficiency required)

Excellent knowledge of global luxury destinations and suppliers

Strong understanding of affluent customer expectations and luxury service delivery

Commercial awareness with a natural sales and upselling ability

Highly organized, detail‑driven, and adaptable in a fast‑paced environment

Desirable Certifications

Amadeus, IATA, CTA/CTC, Virtuoso, or other recognized travel industry qualifications

Guidelines for Hybrid/Home Office :

Located in Canada

Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement
- at least 2x a week in the office

A secure home office at your confirmed address, free from background noise or other distractions

You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click , follow the instructions and once you have your results, please take a screenshot and upload this on your application form.

Benefits

At Ten, employees are at the heart of everything.

The company promotes a culture of recognition – through regular performance reviews and the annual Extra Mile Awards for outstanding achievements. Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.

Rewards designed around you:

A competitive salary depending on experience, including a performance-based Bonus.

Access to a world of professional lifestyle and travel networks - tap into a pool of…