Remote Ground Lead – Luxury Travel; Europe & ME
Remote / Online - Candidates ideally in
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-06-18
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listing for:
Jacada Travel Ltd
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Jacada Travel Ltd is looking for a Ground Experience Manager (GEM) for Europe and the Middle East to ensure exceptional support for clients during their trips. This role requires a minimum of 5 years in luxury travel or high-stakes customer service.
The GEM will handle real-time client communication through various platforms, proactively manage client needs, and collaborate with ground operators for swift issue resolution in a remote work setting.
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