Remote CEC Service Consultant at Weins Auto Group

Take on a fast-paced role as a CEC Service Consultant at Weins Auto Group, supporting the Service Team in Markham, transitioning to remote work following training. This customer-focused position emphasizes prompt handling of appointment inquiries and exceptional service delivery.

As a CEC Service Consultant, you will initially work onsite at Don Valley North Hyundai for training before transitioning to a fully remote model. You will manage all incoming appointments with professionalism while ensuring an excellent customer experience. This role is perfect for individuals motivated by service and detail-oriented responsibilities.

Key Responsibilities:

• Handle customer appointment inquiries via phone and email

• Schedule service appointments for Assistant Service Managers

• Generate daily appointment lists and follow up on no-shows

• Respond to customer concerns from the Dealer Voice System

• Perform additional administrative tasks as assigned

Requirements:

• Customer service experience is an asset

• Exceptional customer service skills required

Bring your service expertise and customer dedication to Weins Auto Group's remote team!
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