Customer Support Representative - Remote Work

Location: North Battleford

Elevate your career with a remote Customer Support Representative role at Teleperformance, where providing outstanding customer service is key. This position combines flexibility with professional growth opportunities.

Teleperformance is seeking representatives to support clients throughout Canada. As a remote worker, you'll troubleshoot customer concerns and maintain effective communication across various channels. Your ability to offer professional and empathetic service impacts customer satisfaction significantly.

Key Responsibilities:

• Offer dedicated support for client products and services

• Handle inbound and outbound customer calls

• Resolve basic technical issues promptly

• Document customer interactions accurately

• Collaborate with team members to enhance service outcomes

Requirements:

• High school diploma is mandatory

• At least 6 months in a customer service role

• Proficient in English, both written and verbal

• Typing speed of 35 WPM minimum

• Reliable hardwired home internet connection required

Bring your customer service expertise to Teleperformance and make a difference for clients across Canada.
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