Remote Lead Account Manager

Position: Remote Lead Account Manager at FabStation
Elevate your career with Fab Station as a Lead Account Manager in a fully remote role. Drive client success, renewals, and growth from the comfort of your home.
Fab Station is seeking a Lead Account Manager to spearhead client relationship management and oversee a team of three. This is an ideal position for experienced professionals in B2B SaaS who excel at managing renewals, expansions, and building processes.

Your role will significantly influence customer retention and revenue growth while ensuring successful product adoption.

Key Responsibilities:

• Lead and mentor a team of Account Managers

• Own renewal performance across key client accounts

• Identify and drive expansion opportunities and strategies

• Manage client relationships and conduct regular check-ins

• Track client activity and account health in Hub Spot
Requirements:

• 5+ years in account management or customer success

• 2+ years of leading a client-facing team

• Proven track record in renewals and revenue growth

• Strong communication and problem-solving skills

• Organized and proactive with attention to detail
Bring your passion for customer success to Fab Station and help shape our growth in the augmented reality industry.
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