Customer Billing Assistant

Position: Customer Billing Assistant Hybrid Role
Pursue a rewarding career with NFP as a Billing Representative in a hybrid setting based in Sudbury or Timmins. Engage in effective customer service while managing client billing inquiries.

This full-time, permanent position requires strong organizational skills and a focus on client satisfaction. You'll be the first point of contact for billing inquiries, ensuring accurate and timely support. Ideal candidates will have customer service experience and expertise with Microsoft Office and EPIC software.

Key Responsibilities:

• Address client billing inquiries and requests professionally

• Prepare and issue invoices and billing documents

• Provide diligent day-to-day customer service support

• Undertake various administrative duties within the team

Requirements:

• Bilingual (French) is a strong asset

• Proven customer service skills with empathy

• Familiarity with EPIC or industry-related software preferred

• Strong Microsoft Office proficiency

• Effective time management and prioritization abilities

Join NFP’s supportive team to enhance your career in client billing services.
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