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Head of Customer Support - Remote B2B SaaS Leader
Remote / Online - Candidates ideally in
City Of London, Central London, Greater London, England, UK
Listed on 2026-06-20
City Of London, Central London, Greater London, England, UK
Listing for:
DataCareers
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Data Careers is seeking a Head of Customer Support to lead a growing global B2B SaaS customer support operation. This permanent remote position involves travel to Oslo once a week.
The ideal candidate will define excellent customer support, manage performance metrics, and develop a proactive support team across various locations. Experience in SaaS or technology support, along with strong leadership and stakeholder management skills, are essential for this role.
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