Advisor, Banking Services - Remote Work

Location: Trois-Rivières

Join Desjardins as an Advisor in Banking and Credit Services, working remotely while assisting members with their financial needs. This role includes evening and weekend shifts.

In this remote Customer Relations Center position, you’ll leverage your college diploma and customer service experience to provide exceptional support to clients. You will help them navigate their banking and credit services inquiries while fostering trust through personalized advice. Your ability to communicate in French and English can enhance client interactions significantly.

Key Responsibilities:

• Answer member questions about banking and credit

• Offer tailored financial solutions and advice

• Build and maintain advisory relationships with clients

• Solve client problems with a solution-oriented mindset

• Empower clients through digital tool guidance

Requirements:

• College diploma in a related discipline

• At least one year in customer service

• Proficient in both French and English

• Available for flexible evening and weekend shifts

• Remote position with occasional office attendance required

Deliver exceptional banking solutions and customer care from the comfort of your home at Desjardins.
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