Insurance Call Center Agent - Hybrid

Join a supportive team as an Insurance Call Center Agent. This hybrid role offers a blend of in-office training and remote work while providing essential support to customers and brokers.

Working for a reputable insurance company, you will engage with clients regarding billing inquiries and claims support. The position consists of 37.5 hours per week, operating Monday to Friday, and involves both in-person and online training. Experience an impactful role helping customers navigate their inquiries through phone and email.

Key Responsibilities:

• Handle billing inquiries with professionalism

• Resolve discrepancies with brokers and underwriters

• Provide support for claims-related inquiries

• Communicate clearly with customers via phone and email

• Maintain commitment to follow-up on inquiries

Requirements:

• Prior customer service experience is essential

• 1-2 years in a call center role preferred

• Strong verbal and written communication skills

• Ability to adapt to changing situations

• Familiarity with Excel and web applications

Support your development in a fulfilling insurance role with strong customer interaction and hybrid flexibility.
#J-18808-Ljbffr