Home-Based Customer Support Specialist
Remote / Online - Candidates ideally in
Mount Pearl, St. Johns, Newfoundland / NL, Canada
Listed on 2026-06-21
Mount Pearl, St. Johns, Newfoundland / NL, Canada
Listing for:
Tim's Financial
Part Time, Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Become a Home-Based Customer Support Specialist with Neo and transform customer experiences from your home office.
Your role is vital in delivering quality support and fostering lasting relationships.
To excel in this position, you will need to work at least 25 hours per week, including some weekend shifts, all while setting your flexible schedule. With over a year of customer-facing experience and exceptional problem-solving skills, you’ll contribute to a collaborative team culture committed to excellence.
Key Responsibilities:
• Support customers with their inquiries and issues
• Foster teamwork and enhance service delivery
• Adapt to evolving technologies and systems
• Meet and exceed performance metrics
• Communicate effectively with customers
Requirements:
• 1+ year of experience in customer service
• Excellent problem-solving skills and a passion for innovation
• Eagerness to learn new systems and processes
• Flexibility to accommodate scheduling needs
• Must participate in paid training sessions
Join Neo in making a difference through exceptional customer service!
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