Job Description & How to Apply Below
Join Teleperformance as a Remote Customer Service Representative, gaining the chance to work seamlessly from home with a global leader in customer experience. This role values your problem-solving skills in a supportive team.
As a remote representative, you will be responsible for providing comprehensive customer support across multiple provinces, including Newfoundland and Labrador and Saskatchewan. Key tasks include troubleshooting technical issues, managing customer interactions, and collaborating with team members to achieve service goals effectively.
Key Responsibilities:
• Deliver exceptional customer support for various services
• Manage calls and messages from clients
• Troubleshoot and resolve basic technical challenges
• Schedule appointments and conduct follow-ups
• Record customer information accurately
Requirements:
•
Required:
High school diploma
• Minimum of 6 months of customer service experience
• Strong English communication skills emphasize
• Must type at least 35 WPM
• Reliable hardwired internet connection is essential
Shape your future with Teleperformance while supporting customers across Canada.
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