Part-Time Call Center Representative Kelly

Location: Trois-Rivières

Make an impact at Kelly as a Part-Time Call Center Representative, ensuring satisfaction for insurance applicants. Work evenings and Saturday hours from your home office.

This role offers 20 hours of work each week, focusing on interviewing applicants and providing essential client support. Requirements include at least a year in customer service, intermediate skills in Microsoft Office Suite, and a typing speed of 36 WPM. You'll be responsible for managing interview schedules and handling confidential information with care.

Key Responsibilities:

• Conduct interviews to gather important health and lifestyle data

• Ensure a positive experience for insurance applicants

• Manage scheduling of tele-interview appointments efficiently

• Follow up with applicants to secure necessary information

• Document call interactions accurately and professionally

Requirements:

• Minimum one year in a customer service role

• Intermediate proficiency in Word, Excel, and Outlook

• Ability to type 36 WPM or faster

• Effective phone communication and multitasking abilities

• Strong prioritization skills in a goal-oriented setting

Utilize your customer service strengths to support Kelly’s mission.
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