Banking and Credit Advisor Remote Position

Location: Granby

Step into the role of Banking and Credit Advisor with Desjardins, focusing on customer relations and financial solutions. This remote position requires evening and weekend availability.

You will provide tailored support to clients over the phone, addressing questions related to banking and credit services. Building advisory relationships, you will enhance customer experiences while assisting in problem-solving and client retention.

Key Responsibilities:

• Deliver outstanding service for credit and banking inquiries

• Identify client needs and propose effective solutions

• Manage and resolve financial-related issues

• Empower clients with digital tool guidance

• Stay informed about industry developments and trends

Requirements:

• College diploma in a relevant area

• Minimum one year of experience in customer service

• Proficient in French; advanced English preferred

• Flexible schedule for evening and weekend shifts

• Occasional office visits may be required

Utilize your advisory skills and commitment to service excellence with Desjardins.
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