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Remote D365 CE Architect - Field Service & CS

Remote / Online - Candidates ideally in
Genoa, Liguria, Italy
Listing for: Consulting / Consulenza / Coaching
Remote/Work from Home position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 50000 - 70000 EUR Yearly EUR 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Convergys is seeking a D365 Architect specialized in Customer Engagement for Field Service and Customer Service. The ideal candidate will evaluate, implement, and enhance performance within Dynamics 365 CE, ensuring alignment with client objectives.
The role requires extensive experience in Dynamics 365 functionalities, including Field Service, Customer Service, and Power Platform development. Candidates must be fluent in English and can work from Italy, Portugal, or Romania.

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