Client Service Representative Remote; Guelph

Position: Client Service Representative - $21.50/h - Remote (Guelph)
Learn more about the gig:
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.
Earn 21.50 CAD per hour. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 in Live Xchange Service Fee).
Operating Hours & Schedule  Work a minimum of 20 hours per week. Flexible schedule:
Monday–Friday: 7:30am–11pmEST (peak 9am–4pmEST). Saturday: 7:30am–8pmEST (peak 7:30–8pmEST). Sunday: 9am–8pmEST (peak 11am–3pmEST). You may work additional hours if desired. You must also work a minimum of 20 hours per week from Monday to Sunday (including holidays), between 7am and 8pm MST.
Responsibilities   Provide comprehensive customer assistance, including booking appointments, answering general inquiries, and handling scheduling, rescheduling, and cancellations.
Communicate with customers through various channels such as phone, email, and text.
Evaluate customer needs quickly and present efficient, effective options, demonstrating flexibility and adaptability.
Qualifications   At least 1 year of sales experience (required).
Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
Must be able to earn a minimum of 20 hours per week following the operating/peak hours.
Strong collaborator, accountable, and has integrity.

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