Bilingual Customer Service​/Office Support Rep

Bilingual Customer Service / Office Support Representative, French and English Required

Introductio

nOur client is inviting applications for a Bilingual Customer Service / Office Support Representativ e to join a professional office team in the GTA. This full-time, permanent opportunity is well suited to someone who is fluent in French and Englis h, enjoys helping customers, and values a stable, structured work environment

This role offers a calm, reliable Monday to Friday schedule, regular business hours, and an in-office setup with 1 to 2 days of work from home, depending on business needs. The compensation range is $50,000 to $60,000 annual ly, based on relevant experience and skill

s.
This is an existing vacancy with immediate availabil i

ty.
What You’l

l DoYou will support customers and internal teams by responding to inquiries, maintaining accurate information, assisting with order and document processing, and helping keep day-to-day office operations organized. This role is ideal for someone who is dependable, detail-oriented, and comfortable balancing customer communication with administrative supp

ort.
Responsibil

ities

Respond to customer inquiries by phone and email in both French and Eng

lish.

Provide professional, patient, and helpful support to customers and internal departm

ents.

Enter, update, and maintain customer information accurately in internal sys

tems.

Assist with order entry, processing, documentation, and general office sup

port.

Follow up on customer requests, open files, and pending i

tems.

Work closely with team members to support timely and accurate ser

vice.

Handle customer questions, issues, or concerns in a calm and professional ma

nner.

Review information, documents, and customer records with strong attention to de

tail.

Support administrative tasks as ne

eded.
Qualific

ations

Fluent French and English communication skills, written and v

erbal.

Previous experience in customer service, office support, administration, order entry, or proce

ssing.

Strong attention to detail and acc

uracy.

Good computer skills and the ability to learn new sy

stems.

Professional written and verbal communication s

kills.

Ability to work well in a team enviro

nment.

Reliable, organized, and comfortable managing multiple

tasks.

Authorized to work in C

anada.

Excel skills are an

asset.

SAP, ERP, B2B customer service, order management, or order entry experience is an

asset.

Experience in a professional office, finance, insurance, logistics, manufacturing, distribution, retail head office, or corporate customer service environment is an

asset.
B

enefits

Full-time, permanent empl

oyment.

Salary ra
nge of $50,000 to $60,000 a n

nually.

Monday to Friday schedule with regular business

hours.

GTA-base

d  work environment with 1 to 2 days of work from home, depending on business

needs.

Supportive team setting with clear day-to-day responsibi

lities.

Stable office environment suited to someone seeking consistency and long-term relia

bility.

Opportunity to continue building customer service, administrative, systems, and office support

skills.
Why Work

with UsThis opportunity is a strong fit for someone who values steady work, clear expectations, and a professional team environment. You will be able to use your French and English communication skills every day while supporting customers, coordinating with internal departments, and contributing to accurate, dependable

service.
Our client is looking for someone who takes pride in being organized, patient, and reliable. For the right person, this role offers a balanced mix of customer service, office support, and practical skill development in a stable full-time

position.
Disclosure:  Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment

experts.
Vacancy:
This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service / Office Support Representative, French and Englis