Hybrid Customer Experience & Escalations Lead
Remote / Online - Candidates ideally in
Bracknell, Berkshire, RG12 0AB, England, UK
Listed on 2026-06-27
Bracknell, Berkshire, RG12 0AB, England, UK
Listing for:
Honda Motor Europe
Full Time, Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Honda Motor Europe is seeking a Customer Relations Coordinator to enhance customer experience and resolve complex complaints. You'll manage escalated cases, ensuring timely and effective communication with customers and dealers.
Required skills include strong empathy, problem-solving, and previous experience in complaint management, particularly in an FCA regulated context. This role offers flexibility, allowing you to work from home two days per week with minimum 35 hours required.
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