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Remote Customer Insight & Engagement Specialist

Remote / Online - Candidates ideally in
Bradley Stoke, North Fringe of Bristol, Gloucestershire, England, UK
Listing for: Mears Group
Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29000 GBP Yearly GBP 29000.00 YEAR
Job Description & How to Apply Below
Location: Bradley Stoke

Mears Group is seeking a Customer Insight & Engagement Officer to work primarily remotely with regular travel across the South of England. This role focuses on gathering customer insights and feedback to drive service improvements, ensuring that community voices are heard.

Top candidates will possess strong communication and analytical skills, along with customer service experience. The position offers a competitive salary up to £29,000, along with a range of employee benefits including 25 days annual leave.

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