Remote SMB Customer Success Manager: Onboarding & Adoption
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-27
Greater London, London, Greater London, W1B, England, UK
Listing for:
black.ai
Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
black.ai is seeking an SMB Customer Success Manager to join our London team, responsible for customer activation and retention in the built world industries. This role is for a candidate early in their tech career, working closely with various teams to enhance customer experience.
Key responsibilities include onboarding, driving customer adoption, and monitoring account health. The position offers a competitive OTE remuneration of £55,, including pension and flexible work options.
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