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Hybrid CS Team Lead Inbound Ops; WFH

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Lloyd Recruitment - Epsom
Full Time, Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 32000 GBP Yearly GBP 30000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid CS Team Lead for Busy Inbound Ops (WFH 1x/Wk)

Lloyd Recruitment - Epsom is seeking a Customer Service Team Leader in Cardiff. The role involves overseeing a team of 8 in a busy inbound department with opportunities for both on-site and home working.

Ideal candidates will have previous experience in a regulated industry and a strong background in a call centre environment. This position is initially temporary, with a high possibility of becoming permanent.

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