On-Site Customer Service Agent Position

Take the next step in your career as an On-Site Customer Service Agent. In this full-time role, you will directly support customers by handling inquiries and addressing their concerns effectively.

We are looking for a dedicated Customer Service Agent with 2 to 3 years of experience. Your responsibilities will include resolving customer complaints, providing essential information, and managing billing processes. This role requires strong organizational skills and efficiency, with all work taking place at our designated location—remote work is unavailable.

Key Responsibilities:

• Provide written and oral responses to customer inquiries

• Address customer complaints thoroughly

• Coordinate service billing and refunds

• Issue necessary receipts and documentation

• Explain services and their costs clearly

Requirements:

• Secondary school diploma required

• 2-3 years in customer service roles

• Proficient in MS Office applications

• Authorized to work in Canada

• Strong interpersonal and reliability attributes

Bring your customer-focused attitude and skills to enhance service delivery in our team.
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