On-Site Customer Service Agent Position
Remote / Online - Candidates ideally in
Nanaimo, BC, Canada
Listed on 2026-06-29
Nanaimo, BC, Canada
Listing for:
The Sign Zone
Full Time, Remote/Work from Home
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
We are looking for a dedicated Customer Service Agent with 2 to 3 years of experience. Your responsibilities will include resolving customer complaints, providing essential information, and managing billing processes. This role requires strong organizational skills and efficiency, with all work taking place at our designated location—remote work is unavailable.
Key Responsibilities:
• Provide written and oral responses to customer inquiries
• Address customer complaints thoroughly
• Coordinate service billing and refunds
• Issue necessary receipts and documentation
• Explain services and their costs clearly
Requirements:
• Secondary school diploma required
• 2-3 years in customer service roles
• Proficient in MS Office applications
• Authorized to work in Canada
• Strong interpersonal and reliability attributes
Bring your customer-focused attitude and skills to enhance service delivery in our team.
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