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IT Support Engineer - 1st Line, Remote​/WFH; FTC

Remote / Online - Candidates ideally in
Whitwick, Coalville, Leicestershire, LE67, England, UK
Listing for: CDW Limited
Full Time, Contract, Remote/Work from Home position
Listed on 2026-06-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Engineer - 1st Line, Remote/WFH (12-Month FTC)
Location: Whitwick

CDW Limited is looking for an IT Support professional to respond to incidents and service requests in Whitwick, UK. This role involves logging and resolving requests while ensuring excellent customer service.

Candidates should have strong communication skills, a customer service orientation, and experience with IT systems. The position requires being proactive and calm in high-pressure situations while managing various demands.

This is a 12-month fixed-term contract with a flexible working pattern post-training.

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