Customer Service in Eastern Cape – FlySafair

Position: Customer Service Roles Available in Eastern Cape – Join FlySafair
# Customer Service Roles Available in Eastern Cape – Join Fly Safair
* Full Time
* Part Time
* Anywhere* Posted 2 days ago
* 25100 ZAR / Month--
- ** Fly Safair
* * Fly Safair’s call centre jobs in the Eastern Cape offer opportunities for job seekers in the Gqeberha and East London areas. As one of South Africa’s leading low-cost airlines, Fly Safair supports customer service operations in the
** Eastern Cape**, creating
** job openings for residents in the region**.This guide provides an overview of Fly Safair’s call centre career opportunities in the Eastern Cape, the latest job openings, employee salaries and benefits, required qualifications and skills, and how to apply.### List of Organizations in Eastern Cape That Hire Frequently The Eastern Cape’s aviation and customer service sector, centered around Gqeberha and East London, supports limited hiring for call centre roles due to the region’s smaller scale compared to Durban or Cape Town.

ADVERTISEMENTBased on recent data from za.jobservicehub, Indeed, and Fly Safair announcements as of October 2025, the following organizations occasionally hire for call centre or customer service roles in or supporting Fly Safair’s operations in the Eastern Cape:
* ** Fly Safair**:
The primary employer, hiring for call centre roles like Customer Service Agent, with applications via the Fly Safair careers portal and rare walk-in interviews in Gqeberha. (Postings: 1–3 monthly on Fly Safair careers site and Indeed).
* ** Airlink**:
Regional airline recruiting for customer service and call centre roles in the Eastern Cape. (Listings: 1–2 monthly on Airlink careers site).Walk-in interviews are rarely held in Gqeberha (e.g., Walmer, Newton Park) for call centre roles, accessible to residents across the Eastern Cape. Fly Safair Hiring:
Call Centre Agents in Kwa Zulu-Natal

– No Experience Needed ### Latest Call Centre Job Opportunities in Fly Safair Eastern Cape Fly Safair  offers a limited range of call centre roles in the Eastern Cape, primarily remote or based in Gqeberha, to support its operations at Chief Dawid Stuurman International Airport and East London Airport. Below are some of the most frequently available positions:

ADVERTISEMENT#### Customer Service Agent (Call Centre)
* ** Responsibilities**:
Handling inbound and outbound calls, resolving customer queries, providing flight information, assisting with bookings, cancellations, and complaints, and ensuring a positive customer experience.
* ** Skills Needed**:
Excellent communication skills, patience, problem-solving abilities, and proficiency in using customer service software.#### Reservations Agent
* ** Responsibilities**:
Assisting customers with flight reservations, ticketing, itinerary changes, and special requests.
* ** Skills Needed**:
Attention to detail, multitasking, and knowledge of reservation systems.#### Complaints Resolution Specialist
* ** Responsibilities**:
Addressing and resolving escalated customer complaints, ensuring timely follow-ups, and maintaining high levels of customer satisfaction.
* ** Skills Needed**:
Strong interpersonal skills, conflict resolution abilities, and emotional intelligence.#### Technical Support Agent
* ** Responsibilities**:
Providing technical assistance to customers regarding online bookings, website issues, mobile app functionality, and payment processing.
* ** Skills Needed**:
Technical proficiency, troubleshooting skills, and familiarity with IT systems.### Salary and Employee Benefits at Fly Safair Call Centre in Eastern Cape Salaries for Fly Safair call centre roles in the Eastern Cape are competitive for the aviation industry in smaller regions, based on data from za.jobservicehub, Indeed, and employee reviews as of October 2025. Entry-level roles like Customer Service Agent start at
** ZAR 10,000–16,000/month** (ZAR 120,000–192,000/year for 40-hour weeks), lower than Kwa Zulu-Natal’s ZAR 12,000–18,000/month due to the region’s lower cost of living.| Job Type | Average Monthly Salary (ZAR) | Additional Benefits || --- | --- | --- || Customer Service Agent | 10,000–16,000 | Health insurance, remote work options || Reservations Agent | 10,500–16,500 | Health…