Bilingual Customer Service Representative

Position: Full-Time Bilingual Customer Service Representative
Launch your career with Kohl & Frisch Limited as a Full-Time Bilingual Customer Service Representative in a hybrid role from Concord, ON. Provide exemplary service and address customer orders and issues effectively.
You will engage daily with customers, ensuring their inquiries are met with professionalism and efficiency. This position allows for remote work while requiring in-office collaboration two days each month. Strong communication skills and a proactive mindset are essential to build rapport and manage customer needs successfully.

Key Responsibilities:

• Manage and enter customer orders promptly

• Resolve customer inquiries with creative solutions

• Provide attentive follow-up and service consistency

• Collaborate with colleagues to enhance service quality

• Establish strong customer relationships through clear communication
Requirements:

• Must have a high school diploma

• Experience in customer service or call centers beneficial

• Excellent communication both verbally and in writing

• Strong computer skill, particularly with Microsoft Office

• Ability to work independently and focus on details
Bring your dedication to customer service to the Kohl & Frisch Limited team and make a difference in healthcare distribution.
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