Remote- CSM: SaaS , Retention & Upsell
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-04
Greater London, London, Greater London, W1B, England, UK
Listing for:
Pivot
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Location: Greater London
Pivot in Greater London is seeking a Customer Success Manager to enhance client experience and satisfaction. You will ensure client issues are resolved and work with cross-functional teams for product improvements.
The ideal candidate will have at least 4 years of experience in customer success, exceptional problem-solving skills, and be proactive in a startup environment. The role includes opportunities for upselling and managing customer support tools. A competitive salary, equity, and other benefits are offered.
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