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Senior Customer Success Lead – Key Accounts; Remote
Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-04
Norwich, Norfolk County, NR2, England, UK
Listing for:
Storyteller
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
A dynamic SaaS company is looking for a Customer Success Lead to manage key accounts and help scale the Customer Success team. This player/coach role involves owning a portfolio of Tier 1 clients, improving customer interactions, and identifying expansion opportunities. You will work from anywhere in the UK and have the chance to influence the Customer Success strategy significantly. Ideal candidates will have experience in account management and strong commercial awareness, as well as a desire to make a tangible impact in a growing environment.
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Position Requirements
10+ Years
work experience
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