Customer Service Representative Remote Work

Become a Customer Service Representative at Driven Brands, enjoying 100% remote work post-training. Use your bilingual communication skills to assist customers effectively.

As a vital part of our team, you will manage calls related to automotive glass insurance claims. This role requires at least one year of customer service experience and is well-suited for candidates with insurance claim knowledge. Fluency in both English and French is crucial to meet our customer's diverse needs.

Key Responsibilities:

• Assist customers with insurance claims inquiries

• Utilize provided scripts for effective solutions

• Uphold quality standards in every call

• Evaluate client needs to recommend correct options

• Keep detailed records of customer interactions

Requirements:

• Minimum one year in a call center or customer service

• Insurance claim experience is advantageous

• Bilingual proficiency in English and French

• Legal authorization to work in Canada

• Reside within the Greater Montreal region

Be part of a supportive remote team, delivering top-notch service to customers at Driven Brands.
#J-18808-Ljbffr