Remote Participant Experience Specialist; Trials
Remote / Online - Candidates ideally in
Aberdare, Rhondda Cynon Taf, CF44, Wales, UK
Listed on 2026-07-05
Aberdare, Rhondda Cynon Taf, CF44, Wales, UK
Listing for:
Mural Health
Remote/Work from Home
position Listed on 2026-07-05
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Mural Health is seeking a Customer Experience Specialist to support participants in clinical trials remotely from the UK. In this pivotal role, you'll be the primary contact for trial participants and site coordinators, ensuring they receive the support they need during their clinical trial journey.
You will handle inquiries, resolve issues, and contribute to developing a scalable support infrastructure while collaborating with cross-functional teams. Candidates should have at least 2 years of relevant experience and strong customer support skills.
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