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Hybrid CS Team Leader: AI-Driven Excellence

Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listing for: Oliver Bonas Limited
Full Time, Contract, Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid CS Team Leader: AI-Driven Support Excellence
Location: Greater London

Oliver Bonas Limited is seeking a Customer Service Team Leader for a 12-month fixed term contract. This full-time role emphasizes leadership within the customer service department, enabling the team to achieve performance targets while delivering an efficient, customer-focused operation.

You will lead by example, utilizing your experience in team management and an understanding of AI to improve service quality and team performance. The position offers hybrid working, balancing time in the office with remote work.

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